La-Z-Boy Southeast Privacy Notice

This Privacy Notice describes how La-Z-Boy Southeast (“we” or “us”) gathers and uses personal information on our website www.lazboysoutheast.com. It has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. Please read our Privacy Notice carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

Information We Collect

When registering on our site, you may be asked to enter your name, email address, phone number, zip-code or other details to help you with your experience. We collect this information from you when you subscribe to a newsletter, fill out a form, Use Live Chat or enter information on our site.

Once you register, you can use this Form at any time to request that we add, edit, or remove PII, such as your first and last name. If you decide to provide PII, you are telling us that this information is both true and accurate, and that you are authorized to provide it to us.

We collect standard information about lazboysoutheast.com users such as IP addresses, browser type, operating system, what you searched for, referring and exit pages, the dates and times of visits, and other site usage behavior (“Site Visitation Data”). Site Visitation Data is used to administer the site and provide general statistics regarding the use of the lazboysoutheast.com website. We may also use Site Visitation Data to display advertising or send targeted email marketing messages you may find interesting and to suppress advertising that might not interest you.

To help improve our site and services, we may collect certain technical information from your browser software, screen resolution and the website that referred you to us.

Use of Personal Information

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. We will use your information to improve our website in order to better serve you, to better respond to your customer service requests; and to send periodic emails regarding your order or other products and services.

We will treat your personal information as confidential, and we will not share your personal information with third parties without your permission, except in the limited circumstances described below.

If you navigate from lazboysoutheast.com to one of our partner sites, like www.la-z-boy.com, we may provide PII to the partner site. When you click a link to a partner site, you agree to be bound by their privacy policy as regarding use of your PII.

We may provide your personal information to companies that provide services to help us with our business activities such as sending confirmation or other emails. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may provide your personal information to our third party marketing partners so they may offer you goods and services which you may find of interest. If you do not wish to receive offers from these third parties, you may unsubscribe from their mailing lists by following the instructions in the offer. If you respond to any such offer, your information will be subject to that third party’s privacy policy.

We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend the rights and interests of La-Z-Boy Southeast, its affiliates, suppliers, or users. In the event La-Z-Boy Southeast goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

We may use and disclose your aggregated usage information with others, in a form that does not identify any individual, to allow lazboysoutheast.com and our advertisers to present targeted advertising to you. We may disclose to third parties, including advertisers and potential business partners, aggregated statistics that we develop from your usage habits, preferences, and history. For example, we may disclose generalized information about usage habits based on aggregated statistics developed from your site usage behavior and search history. This statistical information will not identify any individual.

Control of Personal Information

You can confirm, change, delete or update personal information you have provided to us by using this Form to request that we do so.

You can change your email and contact preferences at any time by using this Form and requesting that your notification choices be amended. If you wish, you can also opt-out of receiving promotional emails from us, by sending a request using this Form. When you opt-out of promotional communications from us, you may still receive service messages (such as an appointment confirmation) and legally mandated notices and third party marketing messages.

Please note that, even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. We will retain your information for as long as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Protection of Your Information

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage is one hundred percent secure and we cannot guarantee its absolute security. Please contact us, if you have any questions about security on our site.

We only provide articles and information. We never ask for credit card numbers. As such, we do not use vulnerability scanning and/or scanning to PCI standards. For the same reasons, we also do not use an SSL certificate.

Cookies and Tracking Technology

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use web beacons, clear gif technology, or action tags as mechanisms to collect aggregate site visitation data by tracking how users navigate to and through our website. We may also use this technology to track the delivery of HTML email messages. Data collected through this mechanism is not linked to personal information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy notice. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Do Not Track Signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Protection of Children’s Privacy

We do not knowingly collect any PII from people under the age of 13. If we become aware that a child under 13 is attempting to submit this information, we will inform the minor that he or she is ineligible to do so. We will then remove this information from our records.

Enforcement of Policy

If you have questions about the policies described in this Notice, please contact us directly using this Form.

Third-party disclosure

Except as otherwise described in this Policy, we do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

We work with responsible third parties. Their business policies may include different privacy policies and practices than we have. Please be aware that when you click through to third-party websites, our privacy policies no longer apply and that we are not responsible for the privacy practices of these other sites. We encourage you to review the policies of each site you use.

Social Media Features and Widgets

Our site includes social media features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Changes to this Privacy Notice

We may from time to time update this Privacy Notice. When we make these updates, we will change the “last updated” date listed below. If we make a material change to this Notice in how we use your personal information, we will update users by placing a more prominent notice on our home page before the change. We encourage you to periodically review this page for the latest information on our privacy practices. Your use of the lazboysoutheast.com website after an updated Privacy Notice becomes effective will indicate your acceptance of the updated policy.

Users from outside the United States

La-Z-Boy Southeast and the lazboysoutheast.com servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you use the lazboysoutheast.com website, you consent to the use and disclosure of information in accordance with this Privacy Notice and subject to such laws.

Contact Information

If there are any questions regarding this privacy policy, you may contact us by using this Form or writing to us using the information below.

La-Z-Boy Southeast
P.O. Box 14849
Augusta, GA 30919
United States

Last Updated: June 14, 2017